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As part of our service package we provide 24x7 Help Desk to all of
our customers. - 8:00 AM to 10:00 PM Call our Support Hotline at TOLL FREE NUMBER or email us at
This e-mail address is being protected from spambots, you need JavaScript enabled to view it
.
- After Hours Calls are routed to our on-call technicians. They answer email alerts within 15 minutes and provide remote or onsite support as necessary.
- All subscribers have access to our Subscriber Support ticketing system, which allow them to submit a ticket through email or online web portal. Updates to submitted issues are automatically sent to the subscriber, keeping them informed of status.
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